jayai9 Terms and Conditions

1. General Introduction

jayai9 (hereinafter referred to as the "Platform", "we" or "us") is an online sports betting and casino service platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between jayai9 and its users ("you", "member").

By accessing, registering on, or using any service on our website jayai9.cam, you are considered to have fully read, understood and accepted these Terms. If you do not agree with these Terms, please refrain from using our platform.

These Terms may be updated from time to time. For any significant changes, we will post a notice on the platform. Continued use of the platform will be taken as acceptance of the updated Terms.

2. Eligibility and Registration

2.1 Age Restriction

To register and use jayai9 you must be 21 years of age or older. We take the protection of minors from gambling very seriously. If there is any doubt about a user's age, we reserve the right to request identity verification.

2.2 Registration Terms

When opening an account you must confirm the following:

• All information provided is true, accurate and up to date.
• You have never previously been banned from jayai9.
• You are not opening an account on behalf of another person.
• Each individual may operate only one account.
• Online gaming is not prohibited by law in your jurisdiction.

2.3 Identity Verification

jayai9 may at any time request relevant documents to verify the identity of an account holder. We reserve the right to place withdrawals on hold until verification is complete.

3. Account Management

3.1 Account Security

It is your responsibility to keep your account username and password completely confidential. Do not allow any third party to access your account. If you suspect unauthorized access to your account, notify our support team immediately.

3.2 One Account Policy

Only one account per individual is permitted. Operating multiple accounts, claiming multiple bonuses, or using the same device or IP address for multiple family members may result in the account being investigated.

3.3 Updating Account Information

If any of your registered details change (phone number, email address, payment method), please notify us promptly via live chat. jayai9 will not be responsible for any issues arising from outdated information.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are currently accepted for depositing funds on jayai9: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Rules

The following terms apply to withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals must be made through the same method used for the deposit (bKash, Nagad, Rocket, Upay).
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals may be suspended for investigation in cases of suspected suspicious activity.

4.3 Transaction Responsibility

If a transaction fails or funds are sent to the wrong destination due to an incorrect account number or payment details being provided, the full responsibility lies with the member. Please confirm all details before making a transaction.

5. Bonuses and Promotions

5.1 Welcome Bonus

Newly registered members on jayai9 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000; or if you deposit ৳22,000 you will receive the maximum bonus of ৳10,000 and your total balance will be ৳32,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means you must wager an amount equal to 10 times the bonus before the bonus funds can be withdrawn. Bonus funds cannot be withdrawn until the wagering requirement has been met.

5.3 General Bonus Terms

• Each bonus must be used within a specified validity period.
• Each promotion applies only once per account.
• jayai9 reserves the right to cancel a bonus and any associated winnings if evidence of bonus abuse is found.
• It may not be possible to have multiple bonuses active at the same time — please check the specific terms of each offer.
• jayai9 reserves the right to modify or cancel any bonus offer at any time.

5.4 VIP Program

The jayai9 VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (weekly cashback up to 0.5%) and Gold (weekly cashback up to 0.8%). You can advance to a higher tier through regular active play.

6. Betting Rules

6.1 General Betting Rules

jayai9 offers a range of gaming options including sports betting (cricket, football, kabaddi and others), slots, live casino, fishing games and color prediction. Each game has its own rules which are displayed in the game interface.

6.2 Bet Confirmation

Once a bet has been confirmed it cannot be cancelled, unless there is a technical error on the platform. Please verify all details carefully before placing a bet.

6.3 Technical Issues

If a game is left incomplete due to a technical error or loss of connection, jayai9's decision on the outcome of that game will be considered final.

6.4 Odds and Results

The odds displayed and game results are determined by jayai9's system. We reserve the right to void bets placed at clearly incorrect odds. For live events, odds are subject to change and the odds at the time the bet is confirmed will apply.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Opening multiple accounts to take advantage of bonuses.
• Registering using a false identity or false information.
• Using software, bots or automated methods to gain an unfair advantage.
• Exploiting any technical error on the platform for personal gain.
• Colluding or coordinating with other members to manipulate betting.
• Using the platform for money laundering or any other illegal purpose.
• Attempting to interfere with the platform's security systems.
• Engaging in obscene, threatening or abusive behaviour.

8. Privacy and Security

jayai9 is committed to protecting the personal information of its members. We use SSL encryption technology to keep all transactions and personal data secure. For more details about our privacy practices, please visit the Privacy Policy page.

We do not sell your information to third parties. However, information may be shared in the following circumstances:

• In response to a valid legal request from the relevant authorities.
• Information required for payment processing.
• For the purpose of fraud prevention and identity verification.

9. Responsible Gaming

jayai9 believes that gaming is a form of entertainment and not a source of income. We are firmly committed to promoting responsible gaming.

9.1 Self-Limits

Members can set limits on their deposits, betting and losses. Contact us via 24/7 live chat to use this feature.

9.2 Self-Exclusion

If a member feels that their gaming habits are getting out of control, they can request that their account be closed for a set period or permanently. To learn more, please visit our Responsible Gaming page.

9.3 Protection of Minors

If there are minors in your household, please use parental control software on your device and keep your login details confidential.

10. Limitation of Liability

jayai9 accepts no liability in the following circumstances:

• Interruption to gameplay due to loss of internet connection or technical issues.
• Errors in software from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and others).
• Losses arising from the user's own negligence or provision of incorrect information.
• Losses arising from unauthorized access or hacking where the user has been negligent in protecting their password.
• Financial, psychological or social harm caused by gambling.

jayai9 strives to operate a safe and fair platform. However, uninterrupted service cannot be guaranteed. Service may be temporarily disrupted during maintenance or upgrades.

11. Account Closure

11.1 At the Member's Request

Any member may request closure of their account at any time. Please withdraw any remaining balance before submitting your request. Account closure requests can be made via 24/7 live chat.

11.2 At jayai9's Discretion

jayai9 may temporarily suspend or permanently close an account in the following circumstances:

• Any breach of these Terms.
• Suspicion of fraud or illegal activity.
• Failure to complete identity verification or provision of false information.
• Being inactive for a long time (12 months or more).
• The need to comply with legal obligations or regulatory directives.

12. Terms & Conditions Changes

jayai9 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform or notify you via your registered email.

Continuing to use the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.

12.1 Dispute Resolution

For any dispute or complaint, please first contact us via our 24/7 live chat or by email at [email protected]. We will make every effort to resolve your issue with the utmost sincerity.

12.2 Applicable Law

These terms and conditions are governed by applicable law. jayai9 is committed to ensuring fair play and protecting the interests of all members as a safe and reliable platform.